Shipping & Exchange Policy

Shipping

🚚 Your Orders Journey Securely: We Partner with Registered Domestic Courier Companies and Speed Post for Delivery. Expect Your Order to Be Dispatched in 48-72 Hours & Delivered in 5-10 Days. Please Note, Delivery Timing Depends on Courier Company and Post Office Policies.

Printing & Shipping Origin : 17,18,19 Gokul Vihar Meenawala, Jaipur, Rajasthan, 302034

Exchange - Terms & Conditions

  • Easy Exchange Process: Customers can initiate exchanges within 7 days from the date of delivery.
  • Exchange Eligibility: We may decline returns for products that: (i) Appear used, washed, or soiled. (ii) Are damaged, except for instances where you received damaged goods.
  • Return Pickup: Our Team must confirm a reverse pickup arrangement. If you've received a defective product, share images with us at madaboutdrip.in@gmail.com. Our Team will validate the issue.
  • Reverse Pickup Arrangement: Once approved, we'll schedule the reverse pickup of the product(s) within 7 days of your request.
  • Packaging Matters: Please ensure the product's packaging remains intact during return, just as it was delivered.
  • Delivery Partners: We rely on trusted delivery partners such as BlueDart, Delhivery, DTDC, etc., as we don't operate our own delivery service.
  • Exchange Charges: For exchanges, our delivery partners charge us for reverse pickup and subsequent delivery. We kindly ask customers to cover the one-way charge. 
  • Sale Orders: If you return an item purchased during a sale, only the amount you paid will be refunded, not the current product price.

We believe in ensuring a seamless and fair exchange and return process for our valued customers.

Process:
You can contact us at madaboutdrip.in@gmail.com
Our Team will get back to you and may ask you for some information.

Exchange and Refund Policy

Refund Policy

Our Exchange and Refund Policy was last updated 13 October 2023

Thank you for shopping at Mad About Drip.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and exchange.

The following terms are applicable for any products that you’ve purchased from us.

We only offer replacement for goods for size issues under certain circumstances, no refunds.

  • Timeframe for Exchange: You have a span of 7 days starting from the delivery date, as indicated by the delivery executive.
  • Addressing Issues: Should you receive a product that is damaged, defective, missing, or incorrect, kindly notify us within 24 hours through madaboutdrip.in@gmail.com.
  • Exchange Subject to Availability: The possibility of exchanging a product hinges on the availability of stock.
  • Exchange Limit: An order is eligible for exchange up to a maximum of two (2) consecutive times unless you receive a damaged product which you would notify us within 24 hours through madaboutdrip.in@gmail.com.

We reserve the right to refuse replacements of any merchandise at our sole discretion if the above conditions for replacement/exchange are not met.

We are dedicated to ensuring a smooth and transparent process for all your exchange and refund requests.